Although the place had a lovely, relaxing vibe to it, the overall experience was not what I expected. It was difficult to locate the place, but even on arriving 7 mins late I was informed they were running 5-10 mins behind schedule. I waited patiently. It was not till 25 minutes later that they began the job. Staff are really friendly but also unusually slow. I trusted that given the time spent on the job, their attention to detail would be great! Unfortunately that wasn’t the case. I went home to find some areas done exceptionally well, and then others done poorly with many obvious stray hairs...The place has potential but need to improve their timekeeping and ensure quality provided is more consistent.
Das is very friendly and warm, the place is very clean. I had a manicure treatment done, and due to the calm serene atmosphere and the music, it was very relaxing and was putting me to sleep. I did get a nice hand massage at the end of the treatment which was lovely. They could perhaps make sure to change the towels etc before customers are asked to settle as I did have to remind the staff who was doing my treatment to change it as I could see a piece of nail on it from a previous customer, which she was very happy to do.