Wax was fine, however was left waiting. When it was 15 minutes past when my appointment I enquired what was happening & was told to sit down. I asked how much longer, again told to sit down. When 25 minutes late we started, the therapist left half way through to answer a question about pedicures with me still with my lower half exposed. Not great!
The staff were really friendly and welcoming. The treatment was really through and relaxing. Unfortunately my gel nails were a little bumpy on some nails but overall they look good and I really enjoyed the experience so I will definitely return.