I asked for acrylic ombre but I guess the lady didnât understand me and I had to get gel polish although she offered to remove it because I didnât have time to start again. The shape was off, a bit wide and gel polish reached the cuticle and side of the nails so it looks bad. They donât use new files for each client, just reuse them. The lady was nice and welcoming but I wonât be back or recommend it.