I thought the staff were lovely, sweet and welcoming. Unfortunately I just thought the shape of my nails was all over the place. I thought they'd do a better job of shaping them but they were different lengths. It is unfortunate because they are such nice people.
I asked for them to focus on my shoulders but was in there for 60 mins and they spent 10 on my shoulders. Quite frustrating as now I need to book another appointment elsewhere.
1st hot stone massage experience staff were very knowledgable and temperature was perfect. Was a bit noisy when handling the stones which broke the relaxing mood.
I was surprised that the consultation was limited to a health questionnaire, no further details were taken and I wasn't introduced to the therapist, just put into a room with no explanation and no light on! I sat there for a while and soon was told I should have got changed, yet had not been told this. The massage itself was excellent, but some of the mobilisation movements might not have been done I imagine if I had been given the opportunity to discuss some back tension I have with the therapist beforehand.
Regardless, it was still an above average massage and I would probably recommend.