It was an overall good experience - clean, tidy, good massage, nice music and oils. My partner had the sports massage and I had the deep tissue massage. Both were just what we needed - so relaxing and got into all the sore spots. I don't know about the facilities so I just put 3 stars/ok on the view. The only thing is that rooms have thin walls so you can hear when people walk past, but frankly I was so zenned out by the massage that that didn't really bother me.