Before my appointment, she insisted for me to switch from a 30-minute massage to a 60-minute massage but I refused.
I had booked a 30-minute massage but she stopped after 25 minutes. She did not switch off the light or put music and I could hear people chatting at the reception desk.
moreover,since this massage, I have pain in my shoulder while it was totally ok before!
My nail artist seemed rushed and was very immeticulous. The finish was very poor and I left with nails that had bubbles in them and which I had to file down myself so the pointy nails I wanted matched each other. She didn't really seem to know her stuff when picking out colours and it all seemed very careless.