I had my pedicure here on a rainy Tuesday afternoon, as a treat. The spa itself was clean and functional, but not as "pretty" as I may have hoped. My therapist was lovely, and offered me some tea before she started. I don't think the treatment took as long as was stated on the website and for the price I paid, but that may have been because it was a really quiet afternoon (I was the only customer) and/or the efficiency of the therapist. I did get a thorough treatment however (foot scrub, soak etc), so no real complaints.