The staff are fantastic as are the treatments but a couple of small things would make this a five star place:
1. Some relaxing music, even if it's a bit cheesy would make this feel more like a treat than a procedure.
2. The rooms are a bit gloomy. The lighting is nice and low (you don't want harsh!) but it makes the room feel a bit bleak.
3. I was heavily asked for a tip - never been asked for that before. It would be better if this was included in the price.
As I say, these are minor gripes. The massage was fantastic and all the staff are incredibly polite, friendly and make you feel welcome.
The massage itself is good and properly done, but the overall experience could be better: the ambiance is not great - the room feels a bit suffocating and stuffed - and it feels more like a physiotherapy session than a relaxing one - there is no relaxing ritual (or feeling), you just lay down and get the massage. If that's what you looking for, then is great!
Booked a massage at short notice for desk and sport related back issues.
Was very good - went for deep tissue massage. Room was clean, masseuse experienced. Overall would recommend.