Great wax, the therapist was really nice and chatty, which completely took my mind off it. The room was relaxing - it was a very hot day but there was a fan so it was very comfortable.
Unfortunately I've forgotten my hairdresser's name but she was absolutely lovely and delivered the colour we discussed, keeping the highlights cooler rather than warmer and I trusted her judgment. Glad she talked me into trimming off the wispy ends. All the staff were lovely and I got a coffee as well. Would definitely go back!