Abi's Hair & Beauty Spa Reviews
935 Brighton Road, Purley, London, CR8 2BP
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204 reviews
I purchased a groupon deal with who i thought would be a senior stylist, when in actual fact she seemed to be a junior basing this on how she cut my hair. I have never been so livid in my life! She seemed ok to start with asked what i wanted etc. Went onto wash my hair which was fine, although not the best. Also i'm not sure where she learned to do an indian head massage, as that was NOT a massage that you would get when going to other salons. Also she had only washed my hair once which i found was odd.
Next to the haircut. I had asked at the start for a short long bob cut above shoulders amd said the same after the wash and added i wanted feathering to frame my face choppy layers at least 3, thined out and a side swooping fringe.
As she started to cut she cut below my shoulders - i then had to ask her to cut into it more so it's above shoulders long bob. She kept looking at the clock on the wall and carried on cutting away. She trimmed some more off - it was not a long bob! It was stll just up to my shoulder blades. She started to add in layers in the most bizzare way. So i always get layers put in and every hairdressers i have had since doing so for the last 10 years has done it the exact same way. Kirstie seemed to layer it as if well i was a Barbie doll if i'm honest, same with cutting the main length of my hair! Once the layers were in i assumed she would then go about sorting out my front or perhaps making the layers thinner or adding more than just 1. Nop! By this point i wanted to give up and walk out!
She then asked me how i wanted it to be blow dry'd i said straight. Have to say the blow dry wasn't to bad, however she just forgot how my hair parted and well about how i wanted the cut to be.
After the blow dry she continued to cut. This time checking i assumed the length was even... It wasn't and still isn't! Then i explained how i wanted the fringe side swooping fringe and that it blends in with my feathering at the front and layers. Again i've kirstie seemed to cut my fringe very oddly. As if she never knew how to on someone else. She ended up giving me a blocked fringe and forgot about the rest. I then said to her are tou going to feather the rest so it blends in and sort the fringe out more. She trimmed of a bit. Again i don't think she knew how to feather. If this was the case she could have simply said i'm sorry i don't know how, instead she attempted to try. I'm pretty sure when someones cutting the hair at the front/ side of your face they usually pick that strand up and cut not cut directly with sisscors pointing towards me! She forgot about the other side and was quick to grab the mirror for me to check the back. I left no tip! And have made a formal complaint to groupon requesting my money back as Abi's apparently can't refund me... I will never go in there again or reccommend them! For me the experience was ridiculous! Ihad a better haircut from a 12 yr old girl in Thailand then i did from Kirstie at Abi's! Not happy at all for the service even if it was only £16.50 on groupon!
I have relaxed afro-Caribbean hair, and my hair is a hot mess, different textures and all sorts going on. I have a long history of 'normal' hairdressers, where you walk in and hope for the best. But i decided to fork out the cash and experience something new. and boy did i make a good decision. Abi's hair ad beauty spa has given me a wonderful hair experience. lovely staff, lovely atmosphere, good quality products. i relaxed my hair, had a hair treatment and trimmed my ends. I never write reviews about anything but I had too. I had the best hair wash i think i ever had, my hair cut was flawless, my mum even said my hair had body and was shiny. TBH, i could go on abut my 2 hours here. the only negatives is that for a college student it is fairly expensive although i did get 10% discount and my hair was brushed quite harshly at the beginning.
DEFINITELY, will be returning
Nice treatment from a local salon. The room was small and a little noisy but the treatment was very enjoyable and the products were lovely.
Classic Facials
Wasn't the best haircut for the money I paid. Maybe my expectations were high and most of it turned out to be a clipper cut with no finesse. Maybe they do female hair better
Men's Haircut
I love going to Abi's. Abi does the best blow dry ever and everyone in the salon is genuinely friendly and interested. The service is always consistent and the little things spot on. The aveda products always leave my hair feeling and smelling great. If things do take a while it is because they want to get it right. See you soon Abi's!
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