Abi's Hair & Beauty Spa Reviews
935 Brighton Road, Purley, London, CR8 2BP
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220 reviews
This is a bustling, friendly salon with great service & attention to detail. The staff are incredibly attentive & professional. Really enjoyed the experience & love my hair. Good coffee too.
Hair Colouring
Best blow dry ever, so straight and smooth.
This is the best salon in Purely /Croydon great offers on Wahanda.
Looking forward to my next visit
Blow Dry
The venue is nice and the staff are friendly, I will be using this salon again and look
Forward To going
Hair Colouring
All I have to say about Abi's Hair and beauty spa is genuine praise. Everyone was so nice and professional. The treatment I had was extremely relaxing and of a high quality. I can not wait to book my next manicure!
Manicure
I purchased a groupon deal with who i thought would be a senior stylist, when in actual fact she seemed to be a junior basing this on how she cut my hair. I have never been so livid in my life! She seemed ok to start with asked what i wanted etc. Went onto wash my hair which was fine, although not the best. Also i'm not sure where she learned to do an indian head massage, as that was NOT a massage that you would get when going to other salons. Also she had only washed my hair once which i found was odd.
Next to the haircut. I had asked at the start for a short long bob cut above shoulders amd said the same after the wash and added i wanted feathering to frame my face choppy layers at least 3, thined out and a side swooping fringe.
As she started to cut she cut below my shoulders - i then had to ask her to cut into it more so it's above shoulders long bob. She kept looking at the clock on the wall and carried on cutting away. She trimmed some more off - it was not a long bob! It was stll just up to my shoulder blades. She started to add in layers in the most bizzare way. So i always get layers put in and every hairdressers i have had since doing so for the last 10 years has done it the exact same way. Kirstie seemed to layer it as if well i was a Barbie doll if i'm honest, same with cutting the main length of my hair! Once the layers were in i assumed she would then go about sorting out my front or perhaps making the layers thinner or adding more than just 1. Nop! By this point i wanted to give up and walk out!
She then asked me how i wanted it to be blow dry'd i said straight. Have to say the blow dry wasn't to bad, however she just forgot how my hair parted and well about how i wanted the cut to be.
After the blow dry she continued to cut. This time checking i assumed the length was even... It wasn't and still isn't! Then i explained how i wanted the fringe side swooping fringe and that it blends in with my feathering at the front and layers. Again i've kirstie seemed to cut my fringe very oddly. As if she never knew how to on someone else. She ended up giving me a blocked fringe and forgot about the rest. I then said to her are tou going to feather the rest so it blends in and sort the fringe out more. She trimmed of a bit. Again i don't think she knew how to feather. If this was the case she could have simply said i'm sorry i don't know how, instead she attempted to try. I'm pretty sure when someones cutting the hair at the front/ side of your face they usually pick that strand up and cut not cut directly with sisscors pointing towards me! She forgot about the other side and was quick to grab the mirror for me to check the back. I left no tip! And have made a formal complaint to groupon requesting my money back as Abi's apparently can't refund me... I will never go in there again or reccommend them! For me the experience was ridiculous! Ihad a better haircut from a 12 yr old girl in Thailand then i did from Kirstie at Abi's! Not happy at all for the service even if it was only £16.50 on groupon!
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