A couple of hitches in the actual service but otherwise a lovely place. The style of earplugs they gave me did not keep the water out of my ears which really detracted from the relaxation. I used as directed on dry ears prior to my shower and they still leaked. I was booked into the cabin but there was an issue with the shower in that room so I was rebooked into a pod. I understand that maintenance issues happen and are out of anyone's control, but it was still quite disappointing.
About Balance offers a really lovely, relaxing experience. We have been twice in the past few months and each time the receptionist and the owner are very welcoming, warm and friendly. The floatation pod and pool are downstairs and extra touches have been added to each room to make the experience extra special. It's a total de-stress from start to finish. We will definitely be back.