This was my 2nd time back to Academy in Weybride, didn't find Sophia very warming, no chit chat, and never asked if I wanted to rebook for 6 weeks.
I got the impression she was annoyed that I booked for short hair , when she said mine was long and thick.
Not experience this before but she only thinned out the back of my hair and left the sides.
Just had Sophia fix the colour in my hair after a bad experience at another salon. She was great and really listened to what I wanted and it came out amazing, so happy! Everyone is very welcoming and friendly and I found the salon to be very clean, modern and professional!