I didn't do my shellac nails since from the very beginning the experience was uncomfortable for me.the receptionist didn't know my booking, the whole atmosphere was loud and disorganized - they even didn't have a nail clip to cut my nails properly! You could tell the "technician" was not a professional and I didn't want/need to wait till the end of the treatment to know I wouldn't be satisfied with it. They just told me to contact treatwell and were very careless in helping me with the refund.