The pedicure itself was well done, and the lady who did it was gentle and precise. I did have to wait 15 min from the appointment start time, but this happens sometimes and so was not a big deal. The only drawback for me was the chair, which was a massage chair, and even with the massaging function turned off, the protrusions digging into my back were quite uncomfortable and prevented me from completely relaxing! Overall though, not a bad experience.