The hairdresser, whom i don’t remember her name scratched my scalp and was very harsh when washing my hair as she was using her long stiletto long nails to ‘massage’ my head. Then she asked me what haircut i wanted and i said i want to keep the length, trim the ends and have some layers to frame my face. She agreed and continued to chop off my front hair like i got a haircut in 2000. When i said it’s too short she had the audacity to say that’s what i asked. NEVER GOING BACK!