I'm heavily pregnant and needed to get a Hollywood wax done urgently. I was very nervous about going for the first time, especially when you need to get a Hollywood done! Iva greeted me at the door warmly and took me through. During the whole process, I've remained very professional but at the same time so caring and friendly helping me shift positions if needed. She made me feel very comfortable and we were chatting straight away, which made me relax. The result of the wax was great too. Very thorough