The staff was really apologetic, but I believe that my responsibility to other customers and Treatwell is to report any positive or negative experiences. Unfortunately, this time it was the latter. I booked eye brow threading, I was not seen by the lady with whom I should have been, she threaded out a clump of my eyebrow so now I have a gap between the front and end (like a shaved patch), then, without a patch test, she tinted both eyebrows (very sloppy job as well) to try and vet the bold patch but was unsuccessful. I did agree to tinting it again, but I thought it would just be that one area. Unfortunately, it was both eye brows. I still believe think that she should not have done it without a test patch, as could have been allergic to the tint they use. Anyway, it was not a pleasant experience and I will not use their services or recommend them to anyone.
Treatment by Addlestone Beauty Salon•Eyebrow Threading
Staff were friendly, just didn’t feel really tidy. With harmonica doors-so didn’t really feel soundproof which didn’t help with the ambience. Also the cobwebs hanging from the ceiling wasn’t comforting when looking up.
Treatment by Addlestone Beauty Salon•Hollywood Waxing