I booked my manicure and pedicure a few weeks before only to be told when I came in that my appointment was cancelled. Apparently they no longer manage nails services and that’s fair enough but I should have been told or my booking moved. I can’t understand not telling your client that the booking they made in advance and paid for is no longer happening. Very poor communication.They apologised but that doesn’t make up for the whole thing.hope in the future they treat their clients better
My booking was a surprise gift for my mum, and I had really wanted a venue that was only for women. The venue respected this really well, as well as providing an attractive, clean, and calm atmosphere for the massage to take place.