Part service missed out. The therapist lied & said she had given it all but she hadn’t. The manager was polite when made aware of issues but I felt brushed off by all 3 staff members on the day. Part refund given but I was made to feel like a liar.
Honestly speaking. The spa was lovely but treatment was not the best. My treatment was missing some of the service that was meant to be included and was half the time i booked in for. I did get some refund back by the manager who did ring me and tried to resolve the matter. Overall it was a little disappointing which is a shame because the venue is actually really lovely