I feel like the venue is a bit depressing, and needs modernising.
Upon leaving, I noticed that the same treatment was £10.00 cheaper if you didn't book via Treatwell(pricelist was on the door). I found this to be quite money-grabbing and unfair.
Also the moment my girlfriend I walked into the place they were trying to upsell us on a treatment that hadn't even been properly up and running yet.
The actual treatment was OK, but we're both breaking out now. This is a first for me.
Booked appointment for 4.25pm, called venue to notify them I am pregnant. Was told to come in earlier.
Got in for 3.45 to be told to wait 15/20 mins. So decided to go for a spa pedicure without polish. (Little pamper session before baby arrives). Paid £25 to have my feet washed, nails cut and some lotion. Would definitely give it a miss next time.
Wasn’t clear if the ‘Hollywood Waxing’ was a strip wax. (Paid an extra £12 at the end for the hot). Once complete I noticed a LOT of hair left, blood and redness all over. But being heavily pregnant I decided to just sort these out at home myself.
Very disappointed as I used to come here before and service was a lot better.