Adorn Beauty Lakeside Reviews
Intu Lakeside Shopping Centre, Unit 96 Level 1, West Thurrock Way, Grays, Essex, RM20 2ZP
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259 reviews
Absolutely atrocious!!! I had to wait 20 min. I’ve had many Indian head, shoulder neck massages and this wasn’t one!!!
The treatment door was opened 4 times, twice the ‘therapists’ had a conversation, once with the door wide open ( when I was partially undressed). Manipulation of the elbows and wrists left me with tingling ( she needs to learn where the nerves are). I’d already paid online so I didn’t get the opportunity to not pay and basically just wanted to get out!!!!
Treatment by Adorn Lakeside•Head Massage
I feel like the venue is a bit depressing, and needs modernising.
Upon leaving, I noticed that the same treatment was £10.00 cheaper if you didn't book via Treatwell(pricelist was on the door). I found this to be quite money-grabbing and unfair.
Also the moment my girlfriend I walked into the place they were trying to upsell us on a treatment that hadn't even been properly up and running yet.
The actual treatment was OK, but we're both breaking out now. This is a first for me.
Classic Facials
It did seem a little bit rushed but the shellac application was perfectly acceptable
Treatment by Adorn Lakeside•Gel Nails Manicure
Booked appointment for 4.25pm, called venue to notify them I am pregnant. Was told to come in earlier.
Got in for 3.45 to be told to wait 15/20 mins. So decided to go for a spa pedicure without polish. (Little pamper session before baby arrives). Paid £25 to have my feet washed, nails cut and some lotion. Would definitely give it a miss next time.
Wasn’t clear if the ‘Hollywood Waxing’ was a strip wax. (Paid an extra £12 at the end for the hot). Once complete I noticed a LOT of hair left, blood and redness all over. But being heavily pregnant I decided to just sort these out at home myself.
Very disappointed as I used to come here before and service was a lot better.
Treatment by Adorn Lakeside•Hollywood Waxing
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