Adorn Beauty Lakeside Reviews
Intu Lakeside Shopping Centre, Unit 96 Level 1, West Thurrock Way, Grays, Essex, RM20 2ZP
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247 reviews
No real customer service. Once I got into the shop the waxer started to walk away without saying much and I just assumed I was meant to follow her into the room. Once I was in position to wax, she then tried to up sell me which I didn’t find appropriate. The wax job wasn’t great and there were hairs left behind which I had to deal with myself. Once we were done the waxer just walked out of the room without saying anything. I wasn’t even sure if we were finished or not...
Treatment by Adorn Lakeside•Ladies' Waxing
The experience wasn’t quiet relaxing giving it was a ‘spa pedicure’. It felt very rushed and was rather harsh. It was definitely painful at times and I don’t feel like the lady was putting her full attention into it. She was nice enough but very rough. I will be finding somewhere else to go for the future. The pedicure itself is ok, not the best I’ve had.
Pedicure
Lent of time stated for both manicure and pedicure was much shorter, leaving one feeling that it was a rushed job. The therapist could of used all her time more effectively, for example, making sure all dead flesh was removed around nails in both procedures.
Treatment by Adorn Lakeside•
PedicureShow all…
I have always has a french bikini line done and this was the third time i have used Adorn. However on this occasion the therapist was very difficult and kept saying i was asking for Brazilian when i wasn't. This will be the last time i visit this salon was far too stressful when i asked to speak with a manager i was told there wasnt one until Monday. This was the worst experience i have ever had and i hope this feedback is recorded as a formal complaint.
Treatment by Adorn Lakeside•Bikini Waxing
My therapist was truly lovely to speak to and I enjoyed having my nails done. However looking at my nails afterwards and I think my cuticles could have been trimmed further. They still look untidy after the manicure and I think it looks as though I did it myself, and I'm not very good.
Manicure
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