AF Beauty Kingston Reviews

Inside Toni & Guy, Lower floor, 22 Market Place, Kingston, London, KT1 1JP

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Reviews are written by customers after their visit.

4.8
2252 reviews

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Written by our customers, so you know what to expect at each and every venue.
The treatment room in the basement of the salon isnt great. When I arrived there were staff members on their break laughing and being noisy. I could hear them throughout my appointment. The frosted glass door goes straight out into this "break area" and the therapists kept opening the door while I had my legs wide open! The plastic cover and paper on the bed is not nice, very crunchy and I was left with paper stuck to me for the rest of the day. The girl who started my wax was very good, but she was explaining what she was doing to a student with her, nobody asked if I would mind a student present let alone to do my wax. Then another lady opened the door (with people still outside) and it turned out she was the qualified beautician and the lady currently waxing me was also a student!! Not happy about that at all. Also, they have damaged my skin, just in one spot that she forgot to do, didn't put any talc on and ripped my skin off, it is red raw and peeling now 4 days later. None of these ladies wore gloves. I will not be returning and I'm not happy with my experience. The actual hair removal was good and clean, hence the 2 stars. Would not return or recommend.
Second time for a facial. Really good would recommend and will also be going back
Simin was amazingly quick and thorough. I'll definitely be going back when it's time for a wax again.
Overall visit was acceptable. Good threading and polite staff Use of white spirit to clean in a basement was not acceptable. Will not be returning.
It took longer than expected, which I didn't mind, but because of it the lady with me ended up having to really rush at the end. I understand since someone was waiting, though. I followed aftercare instructions but I think the wax burnt me more than anticipated because I have some skin peeling... which is a liiittle uncomfortable, but I'm not in a lot of pain or anything. The ambience is okay. I'm not sure if they're still renovating, but it was quite dark and the ceiling was quite messy. It's also really bright, so don't look at the ceiling much, no matter how awkward it is to look almost anywhere else haha. It was kind of awkward, but it always is a bit. The lady was nice, if a little pushy and felt like she was admonishing me sometimes, but she seemed honestly quite sweet so I might've just been nervous and paranoid, haha. It's in an easy to get to area; the only lacking part is the interior a little bit, but the people seem accommodating enough and nice. I might go back.