The treatment was really nice indeed. The reason I have deducted some is because of the massage table had no cut out for the face, which keeps the neck straight and is more comfortable over the time. I can't lay on my forehead as my long nose is in the way - so if you don't have that problem - go for it! Very nice staff!
I had a Hollywood wax with Simin. She was very friendly and chatty, plus the treatment room was nice and clean. The wax itself was extremely painful! I have had this treatment done numerous times at other salons and it has never been this painful. That evening the pain got worse and I couldn't really walk - it felt like it was burning. I was shocked to see the 'area' was bruised and extremely red. The next morning I called and Simin was very nice. She told me the bruising, pain and difficulty walking was a normal reaction (something to do with having thick and curly hair and it being summertime) and that I should be fine after 48 hours. She also said I could have a free wax the next time I go.
It has been 48 hours and I am still in a lot of pain and bruised. In my experience this isn't normal and therefore I won't be returning.
I went for a wax and was extremely impressed. Attiya did a really good job, was thorough but gentle . I was very impressed and will definitely be going back.