Bit disappointed really. I had a full face threading and with it being in the same building as Toni and Guy and with relatively higher prices, I was expecting a better experience. It seems Toni & Guy just have a spare room in their basement which they loan out to a separate company which does beauty treatments. It looks like sometimes the staff don't even use the separate room, which means you're getting your eyebrows done in the same place as a bunch of kids getting their hair cut. I guess this is fine if you don't mind it, but for me, the reason why I pay extra to get them done at a salon rather than at the back of Superdrug is I'd rather have the privacy as I get a bit embarrassed when I'm having my eyebrows done!
The threading itself seemed fine at the time, if a little overexuberant with my eyebrows, although I spent the treatment looking at a rather dirty fan on the ceiling. However, when I got home I noticed she had missed a number of hairs, particularly around the ends of the eyebrows. My hairline was also noticeably uneven. The beauty therapist also made a number of comments about my eyebrows, like they were 'too close to my eyes' and 'uneven', which was unnecessary, I think. You can cut someone's hair without complaining about their present style and I don't feel eyebrow threading should be different.
I recommend AF Beauty for wax treatments, I had a hollywood wax and I was very impressed with the professional and friendly service during the treatment. The facilities are clean and she even kindly gave me some free advice and recommendations on eyebrow treatments.