This salon may not look fancy but (and I am sure anyone with difficult hair would agree) what matters is that they gave me a great haircut! If you have thick hair that is hard to manage, like I do, this is the place to go. The staff is also very nice, thoughtful and thorough. They took their time, paid attention to detail and discussed the possible effects of different treatments on my hair. I was very happy with the result. I only had to wait for a few minutes after the time of my appointment. Definitely recommend and will go again!