The hairdresser was either freshly qualified or an apprentice. She had no confidence in what she was doing. Things she was suggesting were completely inadequate to my hair. I didn't know she was that fresh at the beginning so when she suggested a type of haircut I hadn't had before I agreed as I trust hairdressers in general. She did not show me the back in the mirror so I had no idea what she had done there. I had to ask myself when she said it's all done if I could actually see the back of my head. When it was already dry it did not look that bad but a couple of days later I went to a different salon to have it fixed. I would have complained at the salon if I had more chance to see what was being done. I have to admit thought that the owner is extremely nice and attentive! I won't be back as I've just found a much much better place thanks to the fixing appointment but I am 100% sure that if you book an appointment with the owner you will be completely satisfied!