Seen promptly, friendly service, lovely lady. Shape of eyebrows was great. Threading on face was a little expensive and rushed? Added an extra threading treatment to the face took about 2 mins extra and was charged an extra £15 and it feels like some of the patches of hairs that were threaded were snapped off at the surface rather than pulled out by the threading. A couple of obvious hairs were missed that I noticed when I got home but otherwise happy with the treatment and would trust with the eyebrow shape.