She burnt my hair with her blow drying, didn't use any heat protection and was pulling my hair throughout the blow dry. I didn't feel comfortable at all. I have now had to cut 4 inches of my hair off as the ends were completely fried. extremely upset.
Fatima was welcoming and explained what she was doing. I felt cared for and looked after during my treatment. She was happy to answer my questions, which was reassuring as it was my first visit. I booked my next facial after my appointment. That says something. Thank you for a wonderful experience. Looking forward to May more ๐๐ผ