Amy didn’t do my nails, another employee did. Everything was fine but at the refil stage one nail has been filed more to the left then middle. Told the nail tec but he kept saying it looks straight to him it’s definitely not straight. Apart from that one nail all was fine.
I’ve been here twice - my nails last long (2 weeks+) but I find the staff to be quite careless. E.g. when they removed the previous one, they made my nails really thin and the first time the shape of my nails were ugly and uneven, even after I asked them to correct it. I ended up filing down my nails at home straight away. But overall it’s not terrible and it’s not expensive so the value for money is okay.
The manicure was generally good and I’ve visited the salon before leaving satisfied. However, it was clear that the technician wasn’t willing to help me with the nail art I requested or even to pick a nail colour. They were also condescending and clearly annoyed when I offered feedback on how I wanted the colour or shape and also were clearly commenting on myself and other clients with their colleagues.
I’ve visited this salon before and I was very happy, but that experience will make me have second thoughts next time.