The salon staff were very welcoming, and James made me feel completely at ease when he was cutting my hair. He did a great job, and spent time telling me about which products would work best for me.
The make over was not really what I expected, with only my foundation, eye brows and lips included. There was not a skincare consultation included.
I really enjoyed my gel manicure. The therapist was very sweet and attentive and took time to make sure my nails were perfect before I left. I am very happy thank you. See you in a couple of weeks!
I have given the massage I had at Allertons 5 stars but that was only due to the therapist - there were a number of things that happened that ruined my experience;
I was due to get a full body massage and after stripping off my clothes imagine my surprise when I climbed semi naked onto the bed to find that it revolved! I nearly fell off! :) I laugh but it could have been dangerous and nobody notified me that the bed revolved. I also noticed while waiting for the therapist to return that the ambient music that was playing in the room was quite loud - it wasn't at a lower level that you would expect from a massage place. About 15 minutes into the massage I realised the purpose of the increased volume - it was to attempt to mask the sounds from the salon outside the door, which it did not do. For the duration of the massage I could hear the two young guys on reception talking and laughing very loudly and then about 3/4 of the way into my massage with a female stylist. There hadn't been any customers in the salon when I arrived, but about this time I could hear a hairdryer right outside the door which really invaded the ambience of the room and when I left there was one customer in the salon. If it was that noisy with one customer, I dread to think what it would have been like if the salon was full. I could also hear the salon music quite clearly through the walls and it all drowned out the music inside the massage room. When I left the room, I asked if I could use the toilet and the female stylist gave me a dirty look! Very poor.
The therapist I could not praise enough - she was polite, attentive and friendly. She listened to and followed instruction well. I felt sorry for her as she was trying her best to keep the bed from revolving whilst giving me a deep tissue massage, which I imagine, was extremely difficult to do. The 5 stars I have given for staff is for her.
Before I left, one of the noisy males on reception asked me three times(!) if the therapist did a good job - it happened that she was new and on a trial period. If I hadn't been told this, I would have refused to pay as I would have been concerned that she would have lost her job had I done so. But overall, the massage cost £36 and I did not leave the salon feeling at all relaxed which is the reason I booked it. I probably won't go back there.