I had a different therapist this time, the underarm wax and leg wax was perfect, the Hollywood was good although some there were some hairs left behind and usually most beauticians will use tweezers to remove them if they were too short for the wax. However, overall rating is 4 star and happy to recommend :)
got hot waxing, the girl who treated me was really kind and pro, the downside was that I had to wait over 15 mins regardless I had the 2nd or 3rd appointment that day; other than that I would recommend to anyone.