Staff were friendly. My technician understood what I wanted and appeared to do his best, however he seemed rushed and I left with a beautiful looking, but extremely painful set of gel acrylic nails. He had cut me a few times, I had one cut in particular that has not fully healed 3 days later! The nails feel ‘tight’ and I have not been able to get on with my everyday routine / errands as usual. Shame really because he shaped and painted my nails neatly.