I was seen seen quickly after my arrival and was offered tea/coffee. It would have been nice if there was a cloakroom to put my bag and jacket.
My therapist was great, a polite amount of small talk, but not excessively chatty and allowed me to read my book and relax, which is just the way I like a pedicure to be. Although I am aware that this is a training salon, my therapist seemed to be the only experienced member of staff in that evening so would regularly have to go and assist more junior staff at the front desk, being very apologetic each time. I understand that junior staff will require further instruction, but it would have been nice if there had been another senior member of staff available for them in those instances.
I felt I received very good value for money and was well cared for even at the end of the day.