The staff were kind enough to let me rearrange twice. Once due to work commitments, the second as I had hurt myself. However, when I arrived for my massage (admittedly I was 5 minutes late) the whole thing seemed robotic and rushed. No personal touch to it, in and out without a smile from anyone. Almost regretted booking, but learned from the experience.
Treatments have always been good including waxing. I usually pay £11 for a strip of hair on my shoulder and for a strip of light hair on my back. I think £11 is a fair price considering I am in and out in under 10 minutes. Sorry women if this normal! However on two occasions I have tried to rebook the same waxing and I have been quoted with £31 as it is technically my shoulder and back! I tried explaining to the younger Thai receptionist and she said it has always been this price. Even with my example of paying £11 on previous occasions she told me that it must have been 2 years ago. It wasn't 2 years ago, it was 4-5 months ago. I can also understand paying £31 if my back was full of hair, which it is not, will not be back.
I have been to this spa several times now. I cannot stress enough how professional the staff is. I have had a great massage. I have gone for the half hour option for the first time and it is well worth the money.
This was my second visit to the spa. I have enjoyed the massage but it wasn't as therapeutic as the previous one. Your experience will very much depend on who you see there.
Treatment by Massage Therapist 2•Therapeutic Massage