I got offerred a drink at the start, that was kind. It was my second time at the nail salon, the first appointment was so quick (my new shelac + takeoff) took her only 30 mins, and it looked wonderful. This time I got another technican, she was slow (50 min), I didnt like the shape, and I had to warn her like 4 times to remove all the old red polish.The other thing what bothered me was the communication between the Staff members, it was in chinese, and I find it really disrespectful towards us.