One of the worst waxes I’ve ever had. Booked a hot wax but the therapist ended up using strip wax even when I asked her not to. Blamed me for the hot wax not working. I’ve had in excess of 100 hot waxes and wax approx every 4 weeks- I’ve never had this problem before. Still got some hair left that she couldn’t get out- again not a problem I usually have with hot waxes. I think perhaps the therapist doesn’t know how to use the hot waxes properly. Avoid!