They got me in for a massage even though I hadn't booked first, so I appreciate their flexibility. The practitioner was very experienced and the massage enjoyable, with good pressure. I felt much more relaxed afterward. The room was discreet and relatively quiet. The only setback was that the practitioner had to interrupt my session and leave the treatment room in order to greet customers walking in, because the other practitioner was on her lunch break. Otherwise, very good and I'll return.