Great relaxing facial with good neck massage. My skin felt so smooth after. The only negative was the customer service upon making payment. The lady who took my card was totally not paying attention chatting to someone else and not even a word of thanks. Shame as I think this should be all part of a good all round experience.
I have been here a few times now for massages and I always find the staff friendly and welcoming. This day was a bank holiday and they were clearly understaffed and overbooked but it didn't affect my treatments. They had to turn quite a few 'walk in's' away so I would definitely recommend booking in advance.
I can't fault my pedicure and the full body massage was so relaxing and I felt she really paid attention to the areas that needed it.
Will definitely be back, but as the place is becoming more popular they could do with some more staff to help ease the workload.
I was early for my appointment but made to feel comfortable, they have a nice sofa and waiting area and will great you as you walk in. You do not feel as if you're imposing on someone. As it was early Sunday they seemed a little short staffed but no one came across overwhelmed or flustered and as the day picked up more members of the team arrived. The lady doing my manicure greeted me with a huge smile and was happy to chat, share ideas on colours and suggestions for nail shape (this was the first manicure I've had so wasn't sure what shape would look best, I'm happy I took advise and went with a square shape) They are on top of cleanliness, rinsing and sterilising the foot baths straight after someone had a pedicure, this in itself makes you feel more relaxed. I look forward to booking my next appointment