All staff had been very friendly. However I had a booking for 15:15 and only had been attended to by 15:50 just to let me wait on the chair before starting my pedicure for another 15 minutes. I am aware that apparently they had been short of staff but you would expect them to manage bookings accordingly. Furthermore, the pedicure was okay, however the manicure I was not satisfied with at all. To be honest, I could have done a better job myself - no loose / dry skins had been removed and the varnish had not been applied neatly. Unfortunately I do not believe I will return to this salon as the service I received for both my pedicure and manicure was not worth the amount of money I paid for this.