The actual massage experience itself was good-a full hours treatment with a massage of a reasonable standard. I would have liked greater pressure from the therapist, and did request this, but it still was too gentle for my personal liking. Whilst I felt the actual massage was good the experience as a whole wasn't relaxing: I could hear the washing machine in the next room (which I know can't necessarily be helped) along with someone heating up something in the microwave. The room also isn't quite big enough to allow the therapist to manoeuvre round the bed so every so often the entire bed with me on it was shifted. All in all it wasn't as slick an experience as I've had elsewhere but it wasn't terrible either.
The wax was ok - the service was nice, although when I asked for the wax to be cooled a little, I was told that this was the "normal" temperature. It's not. If the customer says it's too hot, it's too hot. Otherwise ok.
There was nothing spa about the spa manicure. The manicurist was clearly rushing, she didn't seem happy that i had short nails. Aand i had to go through my emails and paypal account to prove that i have pre-paid for the treatment. Not coming back.
A*service. Great treatment, lovely venue, great staff. I will go back for sure. Really goid massage chairs too for foot treatments. I would highly recommend.