Zizi was very thorough and was comforting and patient when I had pain (I am extremely sensitive). She was friendly and polite and clearly is very experienced. I found the music (for a waxing) a little off putting, would have preferring slower and calming music but that's probably because of the salon upstairs.
Third time visiting Andy's salon now - always a delightful experience and the best haircut I have had :-) Would thoroughly recommend to anyone in need of a mop chop!