This was my first sports massage here. Different from what I've been used to in the past but I would definitely recommend. Betty concentrated on the 2 area's i was concerned about but really it was a full body massage. She was very firm which I needed but regulary checking it was fine so she she would be softer if you preferred. When I arrived I was taken straight to my massage room. Not the usual ambience I'm used to at other places but the actual massage more than made up for it.