The lady who did my treatment was absolutely lovely. I found the experience very relaxing and she was thorough and made me feel very at ease. My slightly lower feedback on the ambience is due to the fact the room was quite small so I felt like I had to move my arms in to let her manoeuvre round the table and I could hear noise from the shopping mall outside the door. Something that might be solved by some music perhaps? Nevertheless, the treatment was spot on and I am about to book another appointment for next month!