Quite a disorganised place, as though they were surprised and not expecting me- had booked three treatments and they weren't done in the right order (pedicure last, which meant I had to wait an extra 20 mins before putting on my shoes to leave), careless painting of toenails. Lovely staff, but a fairly rude man at reception. Great place for good value threading, but won't be going for a mani-pedi there again.