Angel Beauty Parlour - Cambridge Reviews

46 Grafton Centre, Cambridge, Cambridgeshire, CB1 1PS

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Reviews are written by customers after their visit.

3.9
542 reviews

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Written by our customers, so you know what to expect at each and every venue.
Everything and everyone were great except for the guy in charge. He put me off so much i was about to leave. It was lucky that one of the ladies who works there decided to talk to me instead. I think the guy was the manager. I had booked an appointment at 6 but there was no option here to book with some specific. I knew exactly who i wanted to get my treatment by. I told the manager this and he said she's busy with someone else. Fair enough. I asked how long would it be? He looked at his book, squeezing his nose, twisting his face and said 20 minutes. So i said, okay so if i come back in 30 mins she should be free right? And he looks at the book, does the same face. I reminded him 30 mins is longer than 20 mins so it should be okay and then he agreed. There was no one ready at 6 anyway to do my treatment. Anyway when i came back at 6.30, my lady still wasn't free. So i agreed to have it done by someone else. Then he started reciting to me what i was having done and it was all wrong. Lucky i had my confirmation email to show him. I was about to leave then because it was like 6 45 by that time. Then a lady doing someone's eyebrows took charge and spoke to me; and within 5 mins got me the lady i wanted my treatment. Staff make and the treatments are great. The manager is not. And he has the cheek to say to me at the end in a weird way, "next time make sure you book in with us so we can avoid all this". Like, no!! I've made treatwell booking before where i can choose who i have my treatment with. So you guys upgrade your settings!!
I was very satisified with the staff and the result of the waxing. However, I think the ambience and the cleanliness of the space could improve.
Lady was nice and friendly.
Good
Priya was great
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