Beautician/nail technician was very friendly, chatty and thorough and gave me some recommendations about general nail care. Receptionist was also very attentive and welcoming.
Not sure if there was a double booking or someone off ill but the beautician was working on two of us at one time and I was left for 45minutes just sitting with remover on my nails so the appointment took a considerable length of time. Treatment itself was good quality though.