I was served a drink on arrival, the staff were lovely but I ended up having to wait over 30minutes for my wax which they apologised for and compensated me with a free wash & blow dry. When I finally got to my wax the woman was lovely and it was the most painless hollywood I’ve ever had! In the end I’m not too mad about the wait because I didn’t have anything planned afterwards otherwise I would definitely be more disappointed with this salon. Not sure if I would come back no matter how good the wax was if I have to wait that long again.