Joanna was great, took her time to do my eyebrows perfectly, didn't finished at all. My only minor complaint was that the time I booked on treatwell was not available and has to be changed until 2 days later. However, within an hour of making the booking they has phoned me, left me a voicemail, emailed me and changed it for me on the app so can't ask for more really! I will go again:)